All orders typically process and ship out within 1-2 business days. 

In order to get a better service possible, please contact us away by phone or E-Mail contact@lsure.net if you have any special requests and we will do our best to make it happen!.

 

If you wish to upgrade to Express Shipping, the shipping time will be extra faster but it will not decrease the time it takes to process the order. At this time we only ship within the United States, but in the future, we will be expanding our delivery capabilities!

TRACKING YOUR ORDER
After you complete your purchase and your order has shipped, you will receive an email confirmation with all the tracking information necessary. Please note that LSURE is not responsible for any lost or stolen packages, so keep an eye on your tracking number.

 

                                                                        NON MEMBER                            MEMBER

 

Standard (5-7 Business Days)                                 $8                                            FREE

 

3 Business Day

Express Delivery                                                     $20                                            $12

 

Next Business Day

Express Delivery                                                     $27                                            $18

 

 

*Orders shipping to Alaska, Hawaii, and U.S. Territories will arrive within 6-10 business days.

*Orders shipping to APO / DPO / FPO addresses will arrive within 21 business days thorough the U.S. Postal Service (Express Delivery is not available).

 

ADDITIONAL SHIPPING GUIDELINES:

 

EXPRESS DELIVERY:

Place your order by 5pm EST (Mon-Fri) for 3 Business Day Express or by 1pm EST (Mon-Fri) for Next Business Day Express and select your desired Express Delivery service for your in-stockitems. Express Delivery require a physical address (no PO Boxes) and may vary depending on your zip code.

 

U.S. Territories: Express Delivery only available to the U.S. Virgin Islands at this time. Express Delivery will arrive in 2-3 business days (Add $20 to Standard Shipping & Handling charge)

 

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RETURN POLICY

 

Each return is handled on a case by case basis in order to ensure the satisfaction of our customer to the best of our ability. We will accept the return within 2 week time frame from the date of order delivery. we will accept the return of items that are in new, unused condition, unwashed, unaltered with free of damages by the customer with original tags attached and all original packaging along with a receipt. 

 

We do not accept returns of swimwear, custom-made, engraved, or Promotional items or Clearance items.

 

For a full refund back to your original form of payment, return your item in the first week of the order's return window. Returns after the first week, but within the 2 week return window are eligible for store credit or exchange only.

RETURNS BY MAIL
To return an item by mail, first make sure your item qualifies for return by the guidelines listed above. You are responsible for shipping fee on the return. Send it to the address listed below and, if the return is approved, we will refund you the item’s original purchase price or issue store credit via email after it arrives back to us!

 

LSURE LLC

ATTN: Returns

7 Columbus Avenue #460

Tuckahoe, New York 10707

 

EXCHANGES

We unfortunately cannot process exchanges for items returned by mail. If you are hoping to make an "exchange" by mail, you must return your item and place a new order.

 

 

SALES TAX:

We collect Sales Tax on Shipping & Handling charges where applicable, and pay it to the state to which we’ve shipped your items. It’s a State Tax Regulation. City and Local tax may also apply. Our website does NOT participate in tax-free holidays.